Policyholder Protection

The Texas Life and Health Insurance Guaranty Association (“Association”) is a non-profit legal entity that provides limited protection for the life, health, and annuity policies owned by Texas residents if their insurance company becomes insolvent and is ordered liquidated by a court.

ASSOCIATION MEMBERS

By law, some insurance companies are not members of the Association and therefore, their policies are not protected by the Association.  Examples of companies that are not members are health maintenance organizations (HMOs), multiple employer welfare associations, fraternal benefit societies,  state pooling plans, and reciprocal exchanges.

NOTICE ABOUT THE ASSOCIATION

All policies issued in Texas that are protected by the Association are required by law to have a notice attached to them  that includes the Association’s contact information, its purpose, and a summary of the coverage  it provides.  Below are PDF versions of the current notice in English and Spanish. This notice was revised for the change in Association law that took effect on September 1, 2011.

Policy Notice

Policy Notice (Revised 2011 en espanol)

NOT AN INSURANCE COMPANY

The Association is not an insurance company that sells insurance policies. If you have an active insurance policy and need contact information for your existing insurance company, please contact the Texas Department of Insurance (TDI) at 800-252-3439 or look up the information on TDI’s website at ‘Search for Insurance Company Profile’.

RESIDENCY CONTROLS

The guaranty association of the state where you live at the time a company is ordered liquidated will likely provide you with coverage, unless the insurance company is not licensed in your state. If the company is not  licensed in the state where you live at the time the liquidation is ordered, then the guaranty association of the state where the company is domiciled may provide you with coverage.  For the contact information for another guaranty association, please go the NOLHGA website and chose the ‘Contact Us’ menu and then choose the specific state guaranty association.

For more information about the Association please review the Frequently Asked Questions (FAQs) section of this website.